FAQs

Do you ship anywhere in the U.S.?

Yes, we ship right to your doorstep anywhere in the continental U.S.

How long will it take to get my order?

You can expect to receive most items in about 7-10 business days. A rush service is available for some products for an extra fee.

I'm opening a new Altitude Trampoline Park. When should I order materials?

We recommend the following timetable:

Order Upon Signing On as an Owner

  • Business Cards
  • Free 1/2 Hour or Hour Passes to Hand Out

Order 6 Weeks Before Opening

  • Enter Here & Coming Soon Banners
  • Now Hiring Banner
  • Required Safety & Other Signage
  • Wall Decals

Order 4 Weeks Before Opening

  • Hanging Banners
  • General Park Info Brochures
  • Letterhead & Envelopes
  • Birthday Party Materials
  • Target Audience Flyers
  • Presentation Folders
  • Rack Cards
  • Retention Items
  • Coupon Cards
  • Fundraiser Tickets, Postcards, and Passes
  • Grand Opening Postcards 

The sample package below contains commonly ordered items upon start-up. Quantities are typical. Customize the list to suit your Park's specifications and your personal taste.

SAMPLE START-UP PACKAGE

Signage

  • Qty 2 - No Shoes Allowed
  • Qty 1 - Free Wifi
  • Qty 1 - No Checks
  • Qty 1 - Not Responsible for Lost or Stolen Items
  • Qty 1 - No Hanging on Rims
  • Qty 1 - Any Injury Must Be Reported
  • Qty 1 - No Outside Food or Drinks Allowed
  • Qty 1 - No Food or Drinks Beyond This Point
  • Qty 2 - Altitude Safety Socks Required
  • Qty 1 - Main Court Rules
  • Qty 1 - Dodgeball Rules
  • Qty 1 - Kids Court Rules
  • Qty 1 - Foam Pit Rules
  • Qty 1 - Basketball Rules
  • Qty 1 - Rock Wall/Other Unique Park Features Rules Sign(s)
  • Qty 1 - General Park Rules Signs

Banners

  • Qty 1 - Main Court Banner
  • Qty 1 - Dodgeball Banner
  • Qty 1 - Kids Court Banner
  • Qty 1 - Foam Pit Banner
  • Qty 1 - Basketball Banner
  • Qty 1 - Rock Wall/Other Unique Park Features Banner(s)

Decals

  • Qty 1 - 48" Primary Logo, 3-Color for White Background
  • Qty 1 - 36" Primary Logo, 3-Color for White Background
  • Qty 1 - 24" Primary Logo, 1-Color Black
  • Qty 1 - 24" Primary Logo, 1-Color Purple
  • Qty 1 - 36" Spike, 1-Color Purple
  • Qty 1 - 36" Spike, 1-Color White
  • Qty 1 - 36" Spike, 1-Color Orange
  • Qty 1 - 60" Spike, 1-Color Purple
  • Qty 1 - 60" Spike, 1-Color Orange

Print Materials

  • Qty 1000 - Business Cards
  • Qty 1000 - Letterhead
  • Qty 1000 - Envelopes
  • Qty 1000 - Free Hour Pass Cards
  • Qty 500 - 5-Jump Punch Card Passes
  • Qty 500 - 10-Jump Punch Card Passes
  • Qty 500 - Jump for Health Punch Card Passes
  • Qty 1000 - General Park Info Brochures
  • Qty 1000 - Weekend Birthday Flyers
  • Qty 1000 - Weekday Birthday Flyers
  • Qty 500 - Dodgeball Flyers
  • Qty 500 - Fitness Class Flyers
  • Qty 500 - Friday Night Friendzy Flyers
  • Qty 500 - Teen Night Flyers
  • Qty 500 - Toddler Time Flyers
  • Qty 250 - School Groups Flyers
  • Qty 250 - Family Night Flyers
  • Qty 1000 - Windshield Flyers

What materials do you have to promote established Parks?

Over the next few weeks, you'll be able to browse these collections from the home page for lots of ideas: "Attract New Customers," Promote Birthday Parties," "Promote Fundraisers," and "Loyalty, Retention & Rewards."